About Us
We always maintain our 3 core values Honesty. Integrity. Trust.
CPR is experienced, honest, trustworthy and reliable. We are not some fly by Night Company trying to take advantage of the current real estate market. We have been in property restoration business for years and plan to be here long after the dust settles.
We do not back slide on our price quotes; we give you a price and we uphold it. When we set our appointments, we do not cancel or arrive late. We are professionals in every aspect of the word. We work like professionals because we want to be known as such. We do not do a skimpy, run of the mill job; we work hard to earn your respect and your trust. We look forward to earning your business and keeping you as a client for years to come.
Being in this business we also understand that your time is valuable, time is money and time is of the essence. When you call, we run, not walk, because we understand that you mean business. We don’t play the waiting game and don't deal with dishonest contractors, so there is no waiting around in vain for our crew to show up. We complete all of our jobs on time and within the allotted budget.
SENSE OF URGENCY AND ACCOUNTABILITY
Address issues and requests immediately, reasonably, and comprehensively.
Strive to maintain a 98% on time completion rate with all of our clients.
Take responsibility for our actions and always be ready, willing and able to do whatever it takes to rectify any situation.
TEAMWORK AND OPEN COMMUNICATION
Maintain a cooperative and mutually respectful tone when interacting with each other and our customers/contractors.
Understand that sound strategy and creative implementation requires diverse talents working in Unison.
Understand success for our clients depends on everyone's cooperation and mutual support.
Communicate issues and share information, expertise and experience; at any given moment any of us may be students, mentors and teachers .
CLIENT SERVICE & QUALITY
Strive to understand our clients' requirements and to meet or exceed their expectations with high quality deliverable and service.
Stay flexible and always look for proactive, responsible solutions to ensure client satisfaction.
Consistently question the status quo and seek opportunities for continuous improvement.
Strive for stimulating work environment open to leaning, curiosity and innovation.
First time quality, QC all work received from the field to insure it is done right the first time.
OWNERSHIP
Operate with a sense of ownership with respect to our client responsibilities.
Manage our financial assets with sound stewardship and fair return for our clients and CPR.
INITIATIVE AND REWARD
Encourage resourcefulness, conscientiousness, and leadership from each employee.
Recognize and reward excellence in performance from our customers/contractors and staff in order to reach our goal of becoming nationally recognized as one of the best Property Preservation Providers in our market.
HONESTY, INTEGRITY & TRUST
Do what's right and demand honesty, maintain confidentiality and adhere to professional standards of excellence and safety.
Hello, I want to thank you for creating a great template and for the excellent and quick support and help that you have been providing to me as I begin to work with it.
- Joe Doe
Just want to say CPR RULES. Provide great tech service for each property I have and allows me to become more knowledgeable as a property owner.
- John Doe
Just came here to say a big thank you to CPR. You work amazingly well, the work is top-notch, and the properties look beautiful.
- John Doe
Vision
To be recognized as the best Property Preservation company in our markets.
Values
We share a strong commitment toward practicing our corporate values based on our consistency of actions with a steadfast adherence to strict moral and ethical conduct inclusive of truth, honor and respect. We exemplify the character and behavior that our success depends upon through building and maintaining positive personal and business relationships.
We encourage cooperation, sharing, and openness as this fosters innovation, creativity and quality. We empower employees and vendors to provide unique and effective solutions to meet our clients’ needs. Working together toward common goals expands our ability to meet the challenges of today and tomorrow.
We create and deliver value by leveraging our ingenuity, processes, experience and skills for the benefit of our clients. This will allow us to execute on opportunities, excel at our core competencies and conquer any challenges to success.
We are continually focused on client satisfaction by honoring our commitments, improving, focusing, overachieving, sharing and exceeding expectations. Together we will achieve extraordinary results by providing superb service delivery to our clients, employees and vendors.
We expect fairness, faithfulness, support, commitment, devotion and unity for the well-being of others. This sustains an environment for our personal, professional and corporate growth and success.
Mission
To be recognized as the best Property Preservation company in our markets.